Go-To-Meeting attendees can join a meeting from anywhere, anytime using a compatible computer or mobile device! A few members have had issues accessing the recorded meetings. Please be sure to check that your hardware, software and internet connection meet the requirements.
You can contact Go-To-Meeting support here.
Operating System:
- Windows 7 - Windows 10
- Mac OS X 10.9 (Mavericks) - macOS Big Sur (11)
- Linux/Ubuntu (Web App only)
- Google Chrome OS (Web App only)
- iOS 11 - iOS 13
- Android OS 5 (Lollipop) - Android 10
Web browser (Applies to Web App only)
- Google Chrome v72 or newer
- Microsoft Edge v77 or newer
Internet Connection:
- Computer: 1 Mbps or better (broadband recommended) (see How much bandwidth is used during a session?)
- Mobile device & Chromebook: 3G or better (WiFi recommended for VoIP audio)
If it’s your internet connection, you’ll want to reset your connection and then try to connect to your meeting again.
Software
- GoToMeeting desktop app (JavaScript enabled)
- GoToMeeting app from the Apple Store, Google Play Store, or Windows Store
Hardware
- 2GB of RAM (minimum), 4GB or more of RAM (recommended)
Mobile device
- iPhone 5 or newer
- iPad 3rd gen or newer
Software:
Check your computer’s or your anti-virus software’s firewall.You need to configure your firewall’s settings to allow GoToMeeting to connect you to your meetings. GoToMeeting actually has pretty detailed instructions on how to handle that.